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View and manage your stuff, book appointments, view activity, add photos, and more.
Our first rule of MakeSpace: Be reasonable .
Our second rule of MakeSpace: If in doubt, ask us first .
Our third rule of MakeSpace: Pack smart.
We’ll always handle your stuff with care, but you’re responsible for packing your stuff. Please pack your items carefully so that they’re not damaged during transportation or in storage. We recommend padding your items and the inside of our bins or boxes with packing materials such as bubble wrap and packing paper.
If you’re storing a larger item, please pack it in a box, wrap and pad any delicate or sharp items, coil electric cords, and tape moving pieces in place. If you’re storing an AC unit (please remove it from your window before we pick it up) or mini fridge, be sure to unplug it at least 24 hours before your pickup and let it drain and air out completely. As a heads up, we‘re not responsible for any damage to larger items that we deem to have not been properly packed, wrapped, or otherwise prepared for storage.
Our fourth rule of MakeSpace: Nothing fragile.
Our fifth rule of MakeSpace: Don’t store anything that’s illegal and/or unsafe.
The safety of our employees, our customers, and all of their belongings always comes first. The following items are banned from being stored in MakeSpace:
Our sixth rule of MakeSpace is: Pay your bills.
If you have questions about a bill please contact our Customer Success team at firstname.lastname@example.org. They’re ready to help you every day from 9 AM to 6 PM EST.
Make sure that your credit or debit card information in your MakeSpace account is always up to date. If your card is expired, please update your account with your new card’s information as soon as possible to prevent your account balance from going past due.