Company Modernizing $30 Billion Storage Industry Scales to Meet Consumer Demand
NEW YORK – April 20, 2017 – MakeSpace, the leading full-service storage provider that picks up, stores and brings back your belongings, announced today it has raised a $30 million Series C round led by 8VC. Existing investors Upfront Ventures, Harmony Partners, and Summit Action also participated. The capital will be used to scale the business and further develop the company’s logistics technology platform and operational infrastructure to meet the growing demands for moving thousands of customers during peak season. 8VC partner Kimmy Scotti joined the company’s board of directors.
“We are driven and highly focused on creating the very best experience for our consumers,” said Sam Rosen, founder and CEO of MakeSpace. “8VC shares our passion for disrupting an antiquated industry and creating the 21st century version of a storage company. Kimmy has deep experience in business development and direct-to-consumer marketing and will bring her expertise to the board, which is invaluable as we continue our rapid growth.”
“MakeSpace is modernizing the archaic storage industry – with a clear opportunity to change how we think about the $30 billion space,” said Scotti. “MakeSpace has achieved impressive growth over the last year, signaling an enormous opportunity for the company. I have tremendous respect for Sam and his team and look forward to working with them.”
MakeSpace’s professional movers provide pick-up, packing and delivery services so that customers never have to visit a storage facility. Unlike traditional self-storage, MakeSpace stores customers’ belongings in massive warehouses outside city centers and passes along the real estate savings to its customers. Customers can manage their storage remotely by viewing their digital catalog to easily review items and schedule deliveries.
MakeSpace, founded by Sam Rosen and Rahul Gandhi, set out to make storage more consumer-friendly, creating an affordable storage service that allows consumers to store their belongings without lifting a finger. MakeSpace’s professional movers provide pick-up, packing and delivery services so that customers never have to visit a storage facility. Customers can select a storage plan that suits their storage needs and manage items remotely through their digital catalog to easily view stored items, and manage pick-ups and returns. MakeSpace is headquartered in New York City. Find out more at makespace.com.
Here’s a round-up of the craziest self-storage stories we could find. Enjoy. Or read in horror/disbelief.
1. Somewhere in a self-storage unit, a man is wearing a mask from a 90s horror flick and jacking your stuff.
Imagine Ghostface from Scream cutting the lock off your self-storage unit and making off with a bag filled with your valuables.
Now stop imagining because this actually happened. The burglar wore a Ghostface mask and used a bolt cutter and a propane torch to break into not one, but three self-storage units in Central Nyack, New York.
And then he fled with a large bag filled with multiple customers’ belongings.
Other than having your furniture damaged, having your stuff stolen is probably the #1 thing you don’t want to happen. You know, because you’re literally paying for the opposite to happen:
For everything to stay in your storage unit, untouched, and in one piece. And to not have nightmares of a masked man stealing your things.
2. Somewhere in a self-storage unit, one aspiring entrepreneur is running a chop shop.
Ever wonder what it’d be like to pull up to a self-storage unit in Hartford, South Dakota on a Saturday afternoon and ask its renter, “Hey buddy, can I get a small 2003 Civic coupe with a side of Murcielago doors please?”
Yeah, us neither.
3. Somewhere in a self-storage unit, two aspiring entrepreneurs are running a meth lab.
Unless you’re Walter White, “I’m going to run a meth lab … out of a self-storage unit,” probably isn’t your answer when your coworkers ask what you’re doing this weekend. But that’s exactly what two people were running out of a self-storage unit in Freehold, New Jersey.
4. Somewhere in a self-storage unit, a dude is trying to peddle illegal fireworks.
Watching fireworks is fun. Watching your stuff blow up because the guy who rents the storage unit next to yours is storing $75,000 worth of fireworks? Not so much.
Let’s leave the firework peddling to the professionals: the guys who set up stands on the side of the road past the city limits and definitely don’t have a license.
5. Somewhere in a self-storage unit, a lady’s furniture is vanishing into thin air.
When you’re searching for a storage unit, temperature control is an important feature to consider. If you’re paying money to keep your items stored somewhere, you expect them to be safe and free from water, mildew, and mold.
We don’t mean “a chipped coffee table leg” and “ripped sofa cushions” damaged. We mean “I literally picked up a book case and it disintegrated in my hands” and “It was absolutely covered in mold” damaged.
Not only did she pay for her things not to be stolen by a man wearing a Ghostface mask, but she also paid for them to, you know, be there, and not be a pile of mush when she came back.
6. Somewhere in a self-storage unit, a man is shoving his ex-girlfriend’s cat into a storage bin.
Arguing with your ex over who gets to keep the pet you bought together is normal. But one brute took things way too far. As in he trapped his ex-girlfriend’s cat in a storage bin. Without air holes. Or food. Or water. And stored the poor thing in a self-storage unit in Chicago.
Not only is that an extremely unchill way to deal with a relationship problem, but it’s also animal cruelty.
Next time, we’re calling PETA.
7. Somewhere in a self-storage unit, there’s a mummified baby from the 1950s.
We wish it weren’t, but it’s true. A woman found a mummified baby wrapped in newspaper from the 1950s in her deceased parents’ Florida self-storage unit. :*(
Things you hope to find when cracking into your parents’ long-abandoned storage unit:
3,000 bucks, so you can put the majority of it towards your rent, and the change towards your pint-sized NES Classic Edition Fund
Incredibly valuable car parts or vintage cameras, so you can pawn them just in case you don’t find said 3,000 bucks
A painting by Picasso or some other art bro
But a mummified baby? Not at the top of the list.
8. Somewhere in a self-storage unit, a 20-something is growing magic mushrooms.
In Twin Falls, Idaho, a young man who wasn’t Luigi from Mario Bros. thought it was a good idea to grow psychedelic mushrooms inside his self-storage unit. Surprise: bad idea.
After the suspect was narc’d on by a former classmate for selling weed paraphernalia, police obtained a warrant to search the suspect’s storage unit. And that’s where they found several containers filled with shrooms and mushroom spores.
We don’t know about you, but any place that’s damp and musty enough to sustain mind-altering mushrooms must be pretty nasty. We’ll take the storage unit that’s the farthest away from that dude’s.
9. Somewhere in a self-storage unit, a bunch of body parts are being stored in Gucci Mane’s container of choice.
But instead, you score a police investigation. Plus an outrageous amount of body parts (we’re talking lungs, brains, and a heart) stored in … styrofoam cups. And in specimen cups, plastic containers, and trash bags.
Police believe the remains are from autopsies performed by a former associate medical examiner.
We believe the remains are from a psychopath of Hannibal Lecter proportions.
Bottom line: Use MakeSpace, and Never Visit A Storage Unit Again®.
No one should ever have to worry about theft, chop shops, animal cruelty, meth labs, mummified babies, or a slew of other horrible things that happen at self-storage facilities. And you won’t have to, if you use MakeSpace.
Not only are our storage facilities closed to the public and temperature-controlled, but they’re also protected with 24/7 security, motion-sensing cameras, and alarms to ensure the safety of your stuff at all times.
The best part:
We’ll pick up, store, and deliver your stuff back so you never have to visit a storage unit in the first place.
This Sunday, you and more than 100 million people are going to watch the Denver Broncos battle the Carolina Panthers in Super Bowl 50. But what teams played in the First AFL-NFL World Championship Game AKA Superbowl 1? And what team won?
If you don’t know the answer, you’re probably going to google “who won super bowl 1?” or “super bowl 1 winner.” Or ask your grandfather because surely he has a recording of the first Super Bowl somewhere in his tape collection, right?
Unless your grandfather is Troy Haupt, a 47-year-old nurse anesthetist from North Carolina, your grandfather doesn’t have it on tape. Because there’s only one known recording of Super Bowl 1, and Troy Haupt has it … collecting dust … in a storage unit.
And no, NBC nor CBS saved copies. Not like it was a milestone in American football history or anything.
So how did Troy Haupt, who was born in 1968, a year after Super Bowl I happened, get his hands on the first big game’s only recording?
Troy’s late father, Martin Haupt, taped Super Bowl I while he was at work, but didn’t tell Troy or his mother. They only found out eight years later when Martin was battling cancer and handed Troy’s mom the two tapes. The two tapes that were previously stored in metal cases labeled “Super Bowl I.” In a box. In Martin’s mom’s attic. In Shamokin, Pennsylvania.
The tapes’ worth: $1 million according to an estimate from Sports Illustrated in 2005.
Troy Haupt and his lawyers tried to sell the Super Bowl I recording to the NFL for their full value. To which the NFL unsuccessfully counter-offered $30,000. Along with a threat to sue Troy if he sold the tapes to anyone else.
So unless the NFL strikes a deal with Troy, which doesn’t look like will happen any time soon, the Super Bowl 1 recording will remain in an undisclosed self-storage unit in upstate NY like a buried treasure.
Guess we’ll just have to settle for this Super Bowl 1 video:
If that address sounds familiar, it’s because the 243-foot concrete and brick building was once the historic Harrison Hotel Electric Garage. It was designed by Chicago architect Alfred S. Alschuler and built in 1930 for guests of the Harrison Hotel (now a Travelodge) to park their car inside.
So now instead of driving your car to the building once and leaving it parked inside, you’ll be able to pack your stuff, fit some of it in your car, drive your car to the building, store your stuff in one of the building’s 1,000+ self-storage units, and not leave your car parked inside. Because you still have to drive back home and repeat the process. Multiple times. Hopefully with the help of some friends and a truck because your sofa, dining table, and chairs don’t fit in your car. And that’s just half of the self-storage equation.
The historic building at 615 S. Wabash Ave. could have housed the following:
Referred to as an “Uploader” for their magical power to take your physical stuff and “upload” it to the cloud, MakeSpace employs over 30 Uploaders across three cities. This series will share the stories behind the individuals who are the heart of the MakeSpace operation.
Darrell Green bleeds green. And not just due to his last name or the signature color of MakeSpace.
Alongside his best friend from high school, Uploader Darrell Green enlisted in the Marines in 2005. He was stationed in Ramadi, Iraq during one of the most treacherous periods of the war. Serving as a motorman, Darrell drove a Humvee and disassembled, cleaned, and loaded weapons used in combat.
Darrell was a natural leader and team player, drawing on his days as a wide receiver on the DeWitt Clinton High School football team. He was recognized for his leadership skills, earning the Navy and Marine Corp. Commendation Medal. His time serving didn’t come without sacrifice, however, as he lost many fellow Marines, including his best friend from high school.
“That’s why I work so hard and am thankful for everything that comes my way,” revealed Darrell. “I couldn’t have been here seeing 29. I couldn’t have been here taking care of my son. The military made me into a better man, and more wise.”
Darrell joined MakeSpace as an Uploader in July. An Uploader picks up, stores, and delivers customers’ belongings. Every day is different, with over 15 appointments in a wide range of buildings, with unique belongings and customer needs, all while taking utmost care of their valued posessions. He works from 7 AM to 7 PM three times a week in addition to a four-hour shift once a week. His new schedule affords him the time to spend with his son, Tyrone, that he didn’t have before when he worked the graveyard shift for the New York City Parks Department.
Darrel and his son play football in the park, go out to eat, watch movies, and go on adventures like attending Fright Fest at Six Flags in Jackson, New Jersey. He’s also closer to moving to a nicer apartment, and he hopes to take Tyrone to Hawaii to visit Tyrone’s grandmother who immigrated with Darrell when he was three years old from Kingston, Jamaica to NYC.
“Seeing my mother raise me all by herself made me think I could do it too,” said Darrell. “She’s such a strong person, and she taught me to be a strong person as well.”
Darrell has carried over lessons learned from his mom and from the Marines to MakeSpace. “Darrell is a special kind of leader. He not only is a great Uploader himself, but he makes those around him better,” said Gavin Nurick, Director of Operations at MakeSpace.
His teammates note one more characteristic that he brought with him from the Marines. He’s always early. “I keep my watch running 10 minutes fast. I hate to be late,” Darrell said with a smile.
Darrell’s day starts early. He wakes up at 4 AM to get his son ready for school, drops him off at a nearby babysitter, and then takes an hour train ride from the Bronx to the Brooklyn-based MakeSpace warehouse.
He’s the last to leave even when he works overtime, which can be up to seven days in a row. “Not because I have to, but because I want to,” he said.
“It’s tough for me to keep Darrell off the road. He would work every day if we let him,” commented Gavin.
“I haven’t felt this good since the military,” shared Darrell. “I feel appreciated and everyone shows me respect.” So on this Veterans Day, we’d like to thank you, Darrell, for all that you do. For MakeSpace, for our customers, and for our country.
Last year, MakeSpace picked up over 60,000 pounds of donations from our customers and brought them to Goodwill. All of which Goodwill uses to help fund job creation and training for thousands of people in our communities who are in need.
Today, we’re happy to announce that MakeSpace has partnered with Goodwill of Greater Washington to offer free Goodwill pickups to all residents in our Washington, DC storage service area from now through November 30th.
Once you receive the bag, fill it with gently-used items that you’d like to donate, hand it to us, and we’ll deliver it to Goodwill, free of charge.
We’re honored to assist DC Goodwill in their vision of building a community where people are empowered to achieve their fullest potential, and we’re incredibly grateful to each and every one of you for all of your help.
If you’re searching for self-storage in Chicago or Washington, DC, you didn’t come to the right place. You came to the better place because there’s no “self” in MakeSpace. We pick up, store, and deliver your stuff so you never have to visit a storage unit again.
And to prove that we want to give you the best storage experience possible, we have three big announcements to make.
1. Our on-demand storage service in Chicago is faster than ever before.
Now when you schedule a dropoff through the MakeSpace iOS app in select areas in Chicago, we can bring our durable 3-cubic-foot storage bins to your door in less than 30 minutes. And when you need us to pick up your packed bins and/or large items, we can do that just as fast. How fast exactly? You can now find that out by tracking our van using the MakeSpace app.
2. MakeSpace now offers furniture storage in Chicago and DC.
It’s our mission to help you live the most spacious life possible. It’s furniture’s mission to make your life more comfortable, but sometimes that comes at the expense of space. Good thing we now offer furniture storage in Chicago and Washington, DC.
We’ll pick up your furniture, store it in our secure storage facility, and deliver it back when you do need it, just like we always do with our customers’ stuff. All you have to do is love the extra space.
3. We’re slashing our storage prices across the board.
Our on-demand storage service is now a faster, same-day storage service. MakeSpace now offers furniture storage. And our convenient storage pricing is lower.* You asked for it. We listened. And we’re excited to make all of it happen for you.
Schedule a same-day storage appointment in Chicago using the MakeSpace app, and start living the spacious life today.
*Same-day storage appointments are available to MakeSpace customers in select areas of Chicago and can only be scheduled through the MakeSpace app. Furniture storage is available to MakeSpace customers in select areas of Chicago and Washington, DC only by calling 800-663-4791 or by asking for a free furniture storage quote at makespace.com/chicago or makespace.com/dc.
Marie Kondo’s new book will also include “user-friendly line drawings” that “illustrate Kondo’s patented folding method as it applies to shirts [which you can quickly learn by watching the video below], pants, socks, and jackets, as well as images of properly organized drawers, closets, and cabinets.”
Perhaps our favorite part about Spark Joy, though, is going to be that Marie Kondo adds “in-depth advice on moving, packing, and dealing with necessary objects that may not spark joy—answering all the questions she’s gotten since her first book [like these questions from Marie Kondo’s Reddit AMA].” Which means you’re going to get more of Kondo’s terrific tidying teachings delivered straight to your system, via a captivating capsule that contains 304 pages of delightful decluttering and organizing magic.
Spark Joy’s website says, “This book is perfect for anyone who wants a home—and life—that sparks joy.” So basically, everyone.
Can’t wait until January 5th to get your next KonMari fix?
You’re in luck. Here’s an excerpt from Spark Joy:
But wait. There’s more. The world-renowned organizing consultant is releasing Life-Changing Magic: A Journal, a “companion” to her first book, on December 29th.
According to Life-Changing Magic: A Journal’s website, the 3-year journal will guide you through applying Kondo’s “spark joy” test not just to your belongings, but also to your activities and relationships.
In other words, your squad is about to get Kondoed. Just like your summer clothes, which you can effortlessly store in MakeSpace.
What makes this unknown packing genius a packing genius?
1. The unknown packing genius saved a ton of money.
What’s better than paying hundreds of dollars for professional movers and a moving truck?
Paying for neither and sparing only $2.75 for one train ride.
2. The unknown packing genius organized everything like a world-renowned professional organizer.
Flowers go with flowers, umbrellas go with umbrellas, binders go with binders, shoes go with shoes, toiletries go with toiletries, and so on. Guess who won’t have any trouble finding and unpacking his/her stuff in his/her new apartment in Guiness World Book-record time?
You can’t tell from the photo, but we have a sneaking suspicion that those umbrellas and other items in clear wrapping are smiling. Because they’re cozy (the 2 train gets pretty cold) from being wrapped in protective padding. Padding that’ll prevent them from breaking and bruising other items that are carpooling with them in the same storage container.
Traditional cardboard boxes aren’t the strongest. Yet many people use them to move their stuff. Many people except for the unknown packing genius. He/she neatly packed mostly everything inside durable plastic storage containers. Storage containers with closed lids that stop its contents from ejecting and slamming their heads against the 2 train’s unforgiving roof.
5. The unknown packing genius secured everything on a trolley.
Who agrees that the most physically exhausting aspect of moving is walking to and from a moving truck and carrying everything inside your new apartment, multiple times?
All of us agree except for the unknown packing genius. He/she is immune to that pain. Because he/she stacked the storage containers on a trolley. And then secured them with DIY moving and lifting straps. After attaching a cardboard bumper. A cardboard bumper that’s way more pleasant to crash into than a fellow commuter’s elbow, lap, or bulky backpack.
Who is this unknown packing genius?
Does he/she even exist?
Or is he/she a mythical being whose moving hack masterpiece will be crowned The Official 8th Wonder of the World (sorry Grand Canyon)?
What was inside the unsuspicious duffle bag that’s sitting on top of the moving hack masterpiece? Spare clothes? Gold Coins? Lucky Charms?
And where was this unknown packing genius when Kathleen Fox took the picture?
We can only assume the unknown packing genius was standing on the platform of the 2 train subway station that’s closest to his/her new apartment. Patiently waiting for the train to arrive so he/she could effortlessly roll his/her moving hack masterpiece straight out of the train’s doorway.
Or, more realistically, the unknown packing genius was at his/her new apartment lying in bed, not glued to Narcos or Jessica Jones, but planning his/her next sublime lifehack. Until he/she had to get up and open the front door for the TaskRabbit Tasker who was hired to roll the moving hack masterpiece and unpack the storage containers. Because that, ladies and gentlemen, is how an unknown packing genius probably (maybe?) operates.
“It started with me looking at storage units we have all around the world it seems. … We found we had so much stuff,” Ringo told the Associated Press over the phone from his apartment in London.
That stuff happens to include a guitar from John Lennon that’s estimated to fetch up to $800,000. There’s also Ringo Starr’s first 1963 Ludwig Oyster Black Pearl three-piece drum kit that he not only played in over 200 performances between 1963 and 1964, but also used to record some of The Beatles biggest hits such as “Can’t Buy Me Love,” “All My Loving,” “She Loves You,” and “I Wanna Be Your Man.”
“A lot of it we haven’t seen in 20 to 30 years,” Ringo told the AP. In fact, while working on his book Photograph, which Rolling Stone says “features charming shots of the Beatles lounging and goofing off,” Ringo unearthed boxes of negatives dating back to the 1960s.
“We thought, ‘What are we going to do with all this stuff?’” Ringo told the AP. “We’re fed up with having the stuff in storage when it could be put to some good use and also give a lot of people joy.”
Gems of the historic rock and roll auction also include a 2000 Mercedes coupe that was first owned by George Harrison, some of Ringo’s stage-used drumsticks, a custom drum set that’s one of five to ever exist, and some of Ringo’s other percussion instruments like tambourines, bongos, and a hand drum signed by Harry Nilsson.
“It’s really a once in a lifetime opportunity. Ringo will never do this again. They are the only items he’s letting go,” said auctioneer Darren Julien. Which begs the question, what other treasures would Ringo Starr and Barbara Bach discover and auction if they Kondoed their self-storage units? The world may never know.
There’s no word if anyone has been harmed, but luckily it seems as though the FDNY now has the fire under control. We’re unsure of the extent of the damage and therefore the fate and future of our beloved cottage in the sky. We hope it, the building’s residents, and the firefighters are all okay. It’s one of New York’s weirdest and weirdly aspirational homes — up there with “The Gingerbread House” in Brooklyn. Here’s to hoping everyone is safe. And so is this magical rooftop cottage.
Update: No injuries have been reported. More info below:
MAN ALL HANDS 109 3RD AVE, MIXED OCCUPANCY FIRE ON THE ROOF, — FDNY (@FDNY) August 27, 2015